Privacy Policy

At Veterans Advocate Center, along with our affiliates (“Veterans Advocate Center”, “we”, “us”), we prioritize your privacy and are dedicated to protecting the information you share with us. This Privacy Policy explains how we handle personal information collected through our website, applications, and services (“Services”).

This policy does not extend to content processed on behalf of our API customers, which is covered by separate agreements.

Information We Collect

Information You Provide to Us Directly

Account and Contact Information: Name, email address, phone number, and other details you provide when creating an account, submitting forms, making inquiries, or communicating with us.
Service Information: Details related to your requests, transactions, and use of our services.
Content: Any personal information in your inputs, uploads, or feedback.
Communication Information: Records of your communication with us, including your name, contact details, and the contents of your message.
Social Media Information: When interacting with our social media accounts, we may collect your contact information and interaction data.

Automatically Collected Information

As you interact with our Services, we may automatically collect:

Technical Information: Browser and device data, IP addresses, usage patterns, cookies, and similar technologies to improve your experience.
Cookies and Tracking Technologies: Cookies help us analyze site usage and personalize your experience. You can manage your cookie preferences through your browser. Disabling cookies may limit functionality.

How We Use Your Information

We use your personal information to:

Provide, maintain, and improve our Services.
Respond to your inquiries and support requests.
Personalize your experience on our Site.
Communicate important updates, newsletters, promotions, and offers (with your consent).
Conduct analytics and market research.
Prevent fraud and ensure security.
Fulfill legal obligations and protect our legal rights.

Disclosure of Your Personal Information

We may share your personal information in the following circumstances:

Service Providers: With trusted third parties to support our business and deliver our services.
Business Transfers: In connection with mergers, acquisitions, or similar transactions.
Legal Requirements: To comply with applicable laws, regulations, subpoenas, or legal processes.
With Your Consent: When you explicitly agree to share your information.
Third-Party Communication (With Consent): Trusted third parties may contact you with relevant offers and services.

Note: We do not sell your personal information.

Consent to Communication

By submitting your personal information on our website, including your name, telephone number, and email address, you agree that Veterans Advocate Center, its affiliates, and trusted partners may contact you via emails, phone calls, text messages, and postal mail for informational and promotional purposes.

Automated Calls and Messages: You may receive autodialed or prerecorded messages as allowed by law.
Voluntary Nature of Consent: You may withdraw your consent at any time by following opt-out instructions in our communications or contacting us.

Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy.
Comply with legal and financial record-keeping obligations.

Examples of retention periods:

Contact Information: Up to 5 years.
Transactional Data: Up to 7 years.

Security of Your Personal Information

We take appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access and receive a copy of your data.
Correct inaccurate or incomplete information.
Request deletion of your data.
Restrict or object to processing.
Withdraw consent at any time.
Transfer your data (right to data portability).
Opt-out of marketing communications.

To exercise your rights, contact us at:

📧 Email: [email protected]
📞 Phone: +1 877-822-2023

Third-Party Links

Our website may contain links to external websites. Veterans Advocate Center is not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies.

Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take immediate steps to delete it.

International Users

Your personal information may be processed and stored in the United States and other jurisdictions, subject to applicable laws and international standards for data protection.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +1 877-822-2023