Privacy Policy

Information We Collect

Information You Provide to Us

  • Contact Information: Name, email address, phone number, and other details you provide through our contact forms or when communicating with us.
  • Service Information: Details related to your inquiries or requests for assistance.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services.
  • To respond to your inquiries and support requests.
  • To personalize your experience on our Site.
  • To communicate updates, newsletters, or promotional materials (with your consent).
  • To comply with legal obligations, such as responding to court orders, subpoenas, or legal processes, or to protect our legal rights in cases of fraud, unauthorized access, or violation of our terms and policies.

Disclosure of Your Information

We may share your information in the following circumstances:

  • With Service Providers: Trusted third parties who assist us in operating our Site and delivering services.
  • Legal Requirements: To comply with applicable laws, regulations, or legal processes.
  • With Your Consent: When you explicitly agree to share your information.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, contact information may be retained for up to 5 years to facilitate ongoing communication, while transactional data may be kept for 7 years to comply with legal and financial record-keeping requirements.

Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your data.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your data.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at [email protected] or +1 877-822-2023.

Third-Party Links

Our Site may contain links to third-party websites, which are provided solely for user convenience and are not endorsed by Veterans Advocate Center (VAC). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take immediate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: